Phoenix Air Express Logistics

About Us

About Us

Need help on gaining a concessional rate of duty? Require help on a customs duty drawback? Navigating international shipping regulations is complex; our in-house team of professionals can take the load off your shoulders and guide you through the customs clearance process making it simple and fast. York’s customs brokers are experienced in achieving smooth and efficient clearances for your international air freight, ocean freight consignments or your personal effects shipping.

We constantly strive to ensure that the family first attitude we take to business operations internally is transferred to the everyday handling of consignments for our loyal customer base. Be it the export of freight, the import of freight, customs brokering or the organisation of tariff concessions, we treat every customer's requirements with professionalism and care.

We deal with individuals and businesses requiring the safe transportation of goods domestically and/or internationally and our strategic alliances throughout the world mean we can provide a competitive price on freight forwarding and international container shipping. Receive comprehensive support with customs brokerage, heavy haulage and RORO and LOLO services.

Our Process

Our fully automated processes allow for error-free entry presentation. Each client is given a separate computer profile, which includes delivery history, carrier preference, and custom duty classifications. Use of this automated system helps to guarantee accuracy, and minimize the shipment delays often associated with human error.

Our Mission

To serve all our customers, delivering responsive solutions, excellent service for their Import and Export releasing requirements in line with Customs and Tariff laws with full commitment of cost efficient and personalized service with continuous improvement and innovation.

Our Vision

We are aiming to become a top Service Provider in kind of Company Classification and also leading as one of the premier Professional and Service company provider customs administration.